We process and ship orders within 24 hours.Some orders,such as customized/personalized orders,or pre-order items,may take upto 3 working days. Our standard delivery time is 2-5 working days.
PS:Orders to Jammu & Kashmir ,North Eastern states and lockdown areas might take longer than usual to get delivered.
KLISSAA.COM will accept exchanges + returns on items postmarked within 03 days of shipment delivery.
Item(s) must be returned in new condition and resealable packaging with original receipt of purchase.We deduct a charge of ₹150/- per order on any exchanged/cancelled item(s).
SALE ITEMS ARE FINAL SALE.
Once your return is processed,you will receive a store credit via email.
To process a return/exchange,please follow these simple steps:
Please be sure that all items that are to be returned or exchanged must be unworn and in their original condition with all original tags and packaging intact. Any items that were damaged during transit must also bear the tag for us to process the return. Items that are damaged or altered once the tags are removed, may not be accepted and will be sent back to the customer.
Email us at email@example.com along with your order details.Reverse pick up shall be arranged by us within 1-2 working days of your request.You can also whatsapp us on +919987206820 or contact us here.
We have a NO CASH refund policy and all refunds will be made only in the form of COUPON CODES.
Quality is of the utmost importance to us. If your order is less than perfect upon arrival, we want to know! Send a photo to firstname.lastname@example.org so our team can assist.
Sturdy and decent quality! Just like the pictures on the site. Worn them a couple times and they are quite heavy duty hoops I must say :) My first purchase from klissa & I’m sure I’m gonna keep coming back for more. Would def recommend!